Job description of E Commerce Personnel

 

Job Description or Job Responsibilities of Ecommerce Executive/Managers :

You can take help of under mentioned JD in making resume:

·         Systematically organize and manage digital content (images, videos, copy) for multiple hunting brands.

·         Converting raw data to final content which would be live on the website.

·         Reviewing all available data and researching for missing information.

·         Update existing product content on online websites and maintain large online product catalogs across various categories.

·         Portray a positive image of Product as per given guideline including interactions with all key eCommerce contacts, including Seller, Flipkart Support team and Sales managers.

·         Participating in the identification and correction of catalog errors, investigating catalog related complaints.

·         Coordinate with Vendor and marketing teams to ensure product content is accurate, correctly nested, and properly listed.

·         Contributing to reducing and solving issues n catalog for optimizing speed of the catalog upload process.

·         Inform the manager regarding possible quality issues, analyze the situation and recommend corrective action.

·         Creating reports regarding work received and work performed.

·         Handle the day to day volumes of the assigned tasks and ensuring that the quality standards are met.

 List and manage products on e-Commerce platformlike Amazon, Flipkart, walmart, wayfair, Overstock and Houzz and many more. by accurate listing of specifications and images of products, Update Changes in the price, product etc.

·         Create listings as needed, ensuring products are accurately priced, photographed, and described.

·         Enter product information, upload pictures and other files into the Marketplace Catalogues while ensuring accuracy.

·         Make all listings as informative and appealing for assigned eCommerce marketplaces and create consumer delight.

·         Monitor and optimize live listings daily and make suggestions to improve listing performance and health.

·         Overview Ecommerce Portal Product management alerts and correct them.

·         Maintain Inventory and Stock update on all marketplaces and Overlook large online product catalogs.

·         Promptly update and upload product data, specifications and Images of products on marketplaces with price listing and approved discounts for variation of Existing listed product.

·         Maintain image folders in Box.com and Synchronize it.

·         Collaborating all files on Google drive and Maintain daily tracker of task given.

·         Handle day-to-day tasks to contribute to the overall growth of each Brand product on all platforms, ensuring quality of product detail pages and making recommendations for online marketing strategies.

Oversee E-commerce Sites.

·         Knowledge about uploading product by using MS-Excel sheets and manual uploading on famous Ecommerce portals like Flipkart, Amazon, Mirraw, Voonik etc

·         Promoting product Brand on various marketplace through online/offline campaign and deals promotion.

·         Generate and update website content (products, content, promotions)

·         Perform site check on new products to ensure that all new products are reflecting on the site correctly.

·         Monitor key performance indicators on the website and develop plans to improve them.

·         Posting on social media.

·         Maintain and update the online marketing plan for the website.

·         Ensure consistency of graphic asset eg. Viewpoints, sizing, ratios, image resolutions etc.

·         Manage Email Campaign - designing template and sending emails to the database.

·         Processing Order packaging and dispatch through magento CRM and unicommerce.

·         Maintaining Order Entries and Oversee shipments and proactively investigate delays.

·         Interact with supply chain logistics for local and International deliveries.

·         Coordinate with warehouse team, operation team and accounts team.

·         Provide Customer service to company's e-commerce customer network.

·         Manage reviews, feedback and customer surveys.

·         Analyse various performance metrics for budgeting, performance improvement and generating business insights.

·         Preparing monthly sales reports as per requirement.

·         Support for Google analytical and SEO. 

Worked e commerce portal is Amazon, Flipkart, Paytm, Tata cliq, Pepperfry 
and snapdeal. 

 Order processing 

 Check bybutton and pricing 

 Catlogging and new listing 

 Handle the return product and raise the ticket.

 
  Handle the wherehouse and update daily stock 

  Maintaining Attendance Record in Microsoft Excel on Daily Basis.

 Tracking Payment Of E-Com Portal And Coordinate With Same Portal Manager. 

  Maintain daily stock report. 

   Take appointment on amazon on small and large appliances. 

   Handling US & Europe Customer Queries on Amazon & Walmart 

         Tracking Customer Package Send by USPS & DHL 

         Issuing Replacement or Refund to Customer 

         Catlogging & listing 

         FBA shipment Created and Export on Amazon